- Version: 1.4.0
- Updated: January 1, 2021
- Required: WordPress 4.7+
- What does WP Exit Popups Pro do?
- How do I create a popup?
- How does WP Exit Popups work on mobile devices?
- Can I test popups before making them live?
- Can I set a popup to expire?
- Some of the fonts and colours don't look right
- How can I add a form to a popup?
- Sometimes the popup comes back after being dismissed
- The popup always comes back after being dismissed while hosted on WP Engine
- Is the plugin GDPR compliant?
- What does the design interface look like?
- How to install WP Exit Popups Pro
- Where do I enter my license key?
- How many websites can I use WP Exit Popups on?
- Is the price of this plugin once only or per year?
WP Exit Popups Pro
Create and configure exit popups that appear when the user intends to leave your website.
"...immediately increased our signups."
Sarah Rundell Content Editor
What does WP Exit Popups Pro do?
WP Exit Popups lets you create and configure exit popups that appear when user intends to leave your website.
You can create multiple popups to use at different times, like during seasonal promotions for example, and even set them to expire automatically.
WP Exit Popups also has built-in support for Gravity Forms, Contact Form 7, Ninja Forms, WP Forms and Formidable Forms, which makes it easy for you to include a form in your popup.
You are able to easily customise the design of each popup, including but not limited to choosing an initial layout, adding a background image, adding a supporting image, choosing colours for heading, text, close button etc, mobile behaviour, testing, adding your own custom CSS for further control of the presentation and more.
Here’s some examples of popups that only took a couple of minutes to create.
How do I create a popup?
In the left navigation in WordPress admin, go to Exit Popups Pro -> Add Popup.
Give your popup a meaningful title (this will be the title of the pop-up shown on the front-end).
Design your popup using any of the available popup design options. When you have finished designing your popup, click the Publish button (note: the popup will not actually show on your website unless the Make this the Active Popup option is enabled.
You can click the Launch Preview Window button to launch a preview in a new tab. To see the actual popup, move your mouse outside of the browser (like any user would). Tweak the design and settings of your popup until you are happy with it.
When you are ready to enable the popup on your website, enable the Make this the Active Popup option and click the Update button.
Note 1: While previewing a popup, any Lifespan and Expiry settings will be ignored.
Note 2: For obvious reasons, only one popup can be active on your website at a time (otherwise users would see multiple popups when they attempt to leave the browser).
How does WP Exit Popups work on mobile devices?
By default, on mobile devices your popups will appear when the user scrolls up. But if you prefer different behaviour, you can force popups to appear:
- On scroll up
- On scroll down
- Touch anywhere on page
- After specified time (you can specify this time)
Can I test popups before making them live?
Yes. All popups you create will have a link that lets you preview the design before using it.
Can I set a popup to expire?
Yes. If you have a popup that you only want to be active up to a certain date, you can give it an expiry date.
Scroll down to the Lifespan section and pick an expiry date.
Some of the fonts and colours don't look right
The popups may inherit some of the basic styles of your themes existing stylesheet, such as colours and font sizes.
If you want to tweak the popup presentation, you can use the built-in CSS editor to override the CSS in.
Go to Appearance -> Customise and click on Additional CSS.
How can I add a form to a popup?
WP Exit Popups allows you to easily add a form shortcode or, more conveniently, select a form with support for these popular WordPress form plugins:
If any of these plugins are installed and activated, you will be able to select the form you want to include in your popup.
If you are using a form solution other than the ones noted above, you can alternatively use a form shortcode provided by your plugin.
Sometimes the popup comes back after being dismissed
This is probably due to a caching solution you may be running.
If you are using W3 Total Cache, it will be a matter of creating a new Cookie Group called exit_popups (it can be called anything really) and adding the cookie name and value for each of your popups. You can get the cookie name and value from the Help metabox when editing a popup:
Then you can add the cookie name and value (with an = symbol between them) to your cookie group in Performance -> Cookie Groups like this…
…and be sure to untick the Cache checkbox.
If you are using a different caching solution, you will have to check with your specific caching solution vendor to see how to exclude specific elements and/or cookies from caching.
The popup always comes back after being dismissed while hosted on WP Engine
WP Engine has their own way of handling PHP sessions and cookies. This leads to a situation where cookies from some WordPress plugins do not behave as expected.
To get around this, you will have to contact WP Engine support and ask them to allow any cookie beginning with epu- to work on your domain.
Is the plugin GDPR compliant?
This plugin will set a cookie on the users device, but only if they dismiss the popup via mouse click or screen tap. The cookie contains the name of the popup (the popup slug) and value of the popup status (dismissed), but no identifying user information is recorded.
How to install WP Exit Popups Pro
Once you have logged in and downloaded wp-exit-popups-pro.zip, there are a couple of ways you can install the plugin.
Unzip the wp-exit-popups-pro.zip file you downloaded, then, using an FTP client, upload the wp-exit-popups-pro folder into the wp-content/plugins directory
- WordPress upload interface
Login to WordPress admin, go to Plugins -> Add New and then click the Upload Plugin button. Then browse for the wp-exit-popups-pro.zip file you downloaded and follow the remaining on-screen steps.
Where do I enter my license key?
In WordPress admin, go to Tools -> WP Exit Popups Pro and enter your license key.
How many websites can I use WP Exit Popups on?
A single site license allows WP Exit Popups Pro to be used on a single domain, although you can purchase a multiple site license if desired.
Is the price of this plugin once only or per year?
That’s up to you.
12 months after initial purchase you will have the option to renew your support license, but you don’t have to.
If you decide not to renew your license after 12 months, your product will continue to work as expected without any restriction, but it simply will not be able to receive updates or be entitled to support.
v1.4.0 (1st January 2021)
- Added option to show expiry date on the front-end.
v1.3.3 (27th November 2020)
- Fixed license check performance issue.
v1.3.2 (14th October 2020)
- Added effects setting.
- Added background image saturation setting.
- Language edits.
- Rectified minor preview differences.
v1.3.1 (29th August 2020)
- Implemented latest version of update handling scripts.
v1.3 (13th May 2020)
- Added cookie name and value to support metabox.
v1.2 (24th April 2020)
- Added new user initiated pop-up option.
- Added new mobile behaviour option: On scroll down
v1.1.1 (24th April 2020)
- Fixed bug that would cause active pop-up to be disabled.
- Moved menu nav into lower position.
v1.1 (24th March 2020)
- Added new Offer Code interaction option.
v1.0 (17th March 2020)
- Initial release.