Terms & Conditions

These Terms and Conditions (“Terms”) constitute a legal agreement between you (“Licensee”, “you”, or “your”) and Rocket Apps (“we”, “us”, or “our”). They govern your use of all Rocket Apps products and services, including both free and paid software.

By downloading, installing, purchasing, or using any Rocket Apps product, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Licence

Unless otherwise stated or a multi-site licence has been purchased, each Rocket Apps product licence permits activation on a single WordPress installation only.

Using the single licence key on multiple domains simultaneously is not permitted and may result in the licence being suspended or revoked.

2. Refunds

We offer a 30-day money-back guarantee on all paid products.

If, within 30 days of purchase, you determine that a product is unsuitable for your needs, you may request a full refund by contacting Rocket Apps support.

3. Support, Updates and Licence Renewals

Purchasing a Rocket Apps product includes 12 months of software updates and technical support from the date of purchase or licence renewal.

Support is provided only where:

  • the product is being used in accordance with its documentation;
  • the hosting environment and WordPress installation meet the product’s stated minimum requirements; and
  • the product was obtained directly from rocketapps.com.au.

Rocket Apps does not provide support for issues caused by:

  • third-party plugins, themes or software;
  • web hosting or server configuration;
  • custom code or modifications made by third parties; or
  • circumstances outside Rocket Apps’ reasonable control.

Software updates are released at the discretion of Rocket Apps. We do not guarantee update frequency or the inclusion of specific features or enhancements.

4. Licensing of Theme Assets

Unless otherwise stated, Rocket Apps software is licensed under the GNU General Public License (GPL).

However, CSS, JavaScript, images, SVG files and other brand assets included with our themes and plugins are not covered by the GPL.

If you intend to redistribute or commercially repurpose these assets outside their intended use within Rocket Apps products, you must first obtain an appropriate commercial licence from Rocket Apps.

5. Website Content

All original logos, branding, screenshots, product descriptions, documentation, graphics and other website content published on rocketapps.com.au remain the intellectual property of Rocket Apps.

These materials may not be copied, reproduced or redistributed without prior written permission.

6. Product Pricing

Rocket Apps reserves the right to change product pricing at any time.

Where prices increase, existing purchases will not be retrospectively adjusted. Previous pricing or promotional rates cannot be guaranteed for future purchases or renewals unless expressly stated.

7. Promotions and Discount Codes

Discount codes and promotional offers are valid only at the time of purchase unless otherwise specified.

Discounts cannot be applied retrospectively to completed orders and cannot be exchanged for cash or credit.

8. Privacy

Rocket Apps respects your privacy.

Personal information collected in connection with your account or purchases will not be sold or disclosed to third parties except where compelled by a legal request.

Please refer to our Privacy Policy for further information.

9. Compatibility

Each Rocket Apps product lists its minimum WordPress version, PHP version and any required dependencies.

Compatibility is guaranteed only where these published requirements are met.

Rocket Apps does not guarantee compatibility with every third-party plugin, theme or custom code.

10. Disclaimer and Limitation of Liability

Rocket Apps products are provided “as is” without warranties of any kind, whether express or implied.

To the maximum extent permitted by law, Rocket Apps disclaims all warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement.

You are solely responsible for:

  • selecting and maintaining your web hosting provider;
  • maintaining a compatible WordPress environment;
  • implementing appropriate security measures;
  • maintaining regular backups of your website and database; and
  • testing software before deployment on production websites.

Rocket Apps shall not be liable for any loss of data, business interruption, loss of profits, loss of productivity or any indirect, incidental or consequential damages arising from the use or inability to use our products.

11. Changes to these Terms

Rocket Apps may update these Terms from time to time.

Updated Terms become effective immediately upon publication on rocketapps.com.au.

Continued use of any Rocket Apps product after changes have been published constitutes acceptance of the revised Terms.

12. Acceptance

By purchasing, downloading, installing or using any Rocket Apps product, you acknowledge that you have read and agree to these Terms and Conditions.