What does Page Feedback Pro do?

Page Feedback Pro offers an easy solution for users to provide valuable feedback on any page or post type of your choice.

Who is this plugin for?

Page Feedback Pro is built for anyone who publishes content and wants a simple, direct way to find out if it’s actually working, without digging through analytics or guessing.

It’s a great fit if you run:

• Documentation and knowledge base sites
  Let readers tell you exactly which articles are unclear, outdated, or missing information, so you know what to fix first.
• Support and help centres
  Reduce repeat support tickets by catching confusing pages before customers need to ask for help.
• Blogs and content sites
  See which posts genuinely help your readers, not just which ones get clicks.
• SaaS products and software companies
  Keep your docs and guides accurate as your product changes, guided by real reader feedback instead of assumptions.
• Membership and course sites
  Find out which lessons or resources are landing well and which need a rewrite.
• Agencies and freelancers
  Add a lightweight, professional feedback layer to client sites without building anything custom.
• Any WordPress site with pages, posts, or custom content
  The interface can be added to whichever post types you choose, so it works whether you’re running a five-page business site or a two-thousand-article knowledge base.

If you’ve ever wondered “is this page actually helping people?”, this plugin gives you a direct, low-friction way for your visitors to tell you, right where they’re reading.

What settings can be applied?

Page Feedback Pro can be configured with the following options.

Show modified date
Displays the date this document was last modified.

Placement
Choose where the feedback interface appears. Before the content, after the content, or via a shortcode (see below) you can place anywhere in your template.

Shortcode name
If you’ve chosen the Shortcode placement option, give your shortcode a name here so you can drop it into your template wherever you’d like the feedback interface to appear.

Feedback input field type
Choose whether visitors type feedback into a single-line field (200 character max) or a multi-line text area (1000 character max).

Disable styles
Turn off the plugin’s built-in styles if you’d rather write your own CSS.

Submit button colour
Sets the background colour of the feedback form’s submit button.

Spinner colour
Sets the colour of the loading spinner shown while feedback is submitting, and next to the “Yes” response.

Submit button text colour
Sets the text colour of the feedback form’s submit button.

Background colour
Sets the background colour of the feedback interface. Leave blank for no background colour.

Top border colour
Sets the colour of a top border on the feedback interface. Leave blank for no border.

Padding
Sets the padding of the feedback interface. Leave blank for no padding.

Border radius
Sets the corner radius of the feedback interface. Leave blank for no border radius.

Labels and Text

Last Modified label
Customise the “Last Modified” text – for example, “Last Modified” or “Last Updated”.

How can this document be improved? label
Customise the “How can this document be improved?” prompt.

Presentation
Choose how the Yes, Neutral and No options are presented to visitors – as text buttons, or as happy, neutral and sad face icons.

Icons colour
Sets the colour of the Yes, Neutral and No face icons.

Icons hover colour
Sets the colour of the face icons when a visitor hovers over them.

“Yes” button label
Customise the “Yes” button text.

“Neutral” button label
Customise the “Neutral” button text.

“No” button label
Customise the “No” button text.

Was this document helpful? label
Customise the “Was this document helpful?” prompt.

Form submission confirmation text
Sets the message shown after feedback has been submitted.

Already submitted message
Once a visitor has given feedback on a page, they won’t be shown the buttons again on that page – this message is shown in their place instead.

Cancel label
Customise the “Cancel” button text.

Yes response
Sets the message shown when a visitor selects “Yes”.

Privacy message
Add a privacy note so visitors know what information, if any, is sent along with their feedback.

User Settings

User account required
Require visitors to be logged in before they can submit feedback.

Include user details with the notification
Include the submitting user’s details in the email notification. Only applies when “User account required” is enabled.

Feedback

Feedback recipient
Where feedback emails are sent. Leave blank to use the site’s admin email address.

Send positive feedback email
By default, a notification is only sent when someone reports a page wasn’t helpful. Enable this to also email the recipient above when someone confirms a page was helpful.

Post Type Placement

Post types
Choose which post types display the feedback interface.

Anti-spam

Enable Akismet
Use Akismet to automatically filter out spam submissions. Only shown if Akismet is active on your site.

What does the interface look like for users?

You can actually see it in action on this very website. Try this page for example, or play the GIF below.

How do notifications work?

When a user clicks ‘No’ to the ‘Was this page helpful?’ prompt.

To keep things as lean as possible, Page Feedback Pro does not store the submitted feedback in the database. Instead, feedback is emailed to a specified recipient.

When a user clicks ‘Yes’ to the ‘Was this page helpful?’ prompt.

If the options is enabled, a notification is sent to a specified recipient.

What do notifications look like?

An email notification will look like this example when it arrives:

If the option was enabled, the email will also include details of the user (account holder) who submitted the feedback.

Where do I enter my license key?

In WordPress admin, go to Settings-> Page Feedback Pro and enter your license key. Once activated, you will be able to begin using the product.

How many websites can I use Page Feedback Pro on?

A single site license allows Page Feedback Pro to be used on a single domain, although you can purchase a multiple site license if desired.

Is the plugin price a one-time payment or an annual subscription?

The choice is yours.

Your purchase includes 12 months of updates and support, ensuring you always have access to the latest features, improvements, and support when you need it.

After this period you can optionally renew your license to continue receiving updates and support. Even with an expired license the plugin will always keep working without interruption, but an active license ensures your site stays secure, compatible, and running at its best.

Without renewal, you won’t receive future updates or have access to support until your license is reactivated.

For the best experience and peace of mind, it’s always recommend to renew your license. Renewal extends your updates and support for a further 12 months from the renewal date.